TERMS OF SERVICE

This website is operated by DARISA by Devashree. Throughout the site, the terms “we”, “us” and “our” refer to DARISA. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website.

1. General Conditions

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our products for any unlawful or unauthorised purpose
  • You will not violate any applicable laws while using our services

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

All products at DARISA are handcrafted and may feature natural variations in weave, texture, and colour. These are not defects but part of their unique character.

We make every effort to display product colours and details accurately. However, we cannot guarantee that your device’s display will reflect colours exactly.

All product descriptions, pricing, and availability are subject to change without notice.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise
  • We reserve the right to modify prices at any time without prior notice

Payments must be made in full at the time of purchase through the available payment methods on our website.

4. Orders & Acceptance

  • Once an order is placed, you will receive an order confirmation
  • This confirmation does not guarantee acceptance of the order
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Errors in pricing or product information
    • Suspected fraudulent activity

In such cases, any amount paid will be refunded to the original payment method.

5. Shipping & Delivery

Shipping and delivery timelines are governed by our Shipping Policy.

While we aim to deliver within estimated timelines, delays may occur due to factors beyond our control, including logistics disruptions or force majeure events.

6. Returns, Exchanges & Refunds

Returns, exchanges, and store credits are governed by our Refund, Return & Exchange Policy.

By making a purchase, you agree to those terms, including:

  • Eligibility conditions for returns
  • Issuance of store credit instead of refunds
  • Requirement to return original packaging and inclusions

7. Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all content is free from errors, omissions, or inaccuracies.

We reserve the right to correct any errors and update information without prior notice.

8. Intellectual Property

All content on this website—including images, designs, text, branding, and graphics—is the property of DARISA and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Transmit harmful code, viruses, or disruptive elements

Any misuse may result in termination of access to our services.

10. Third-Party Services

We may use third-party services (such as payment gateways and logistics partners) to operate our business.

We are not liable for any issues arising from third-party services, though we will assist in resolving concerns wherever possible.

11. Limitation of Liability

To the fullest extent permitted by law, DARISA shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in delivery caused by external factors
  • Variations in product appearance due to handcrafted nature or screen differences

Our liability, in any case, shall not exceed the value of the product purchased.

12. Indemnification

You agree to indemnify and hold DARISA harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

13. Termination

We reserve the right to terminate or suspend access to our website or services if these Terms are violated.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in Bangalore, Karnataka.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

16. Contact Information

For any questions regarding these Terms, please contact us at:

Email: care@darisabydevashree.com